1xSlots account verification: three files and one matching name
The check sits between the withdraw button and the money. Clear it in one upload and it costs an evening. Send the same passport four times because a corner keeps sliding out of frame, and it costs a week. The camera is the easy half: the half that actually bounces files is the name.
Documents are asked at the payout, never at the deposit. Four steps from upload to a closed check.
When 1xSlots KYC starts, and when nobody asks for anything
Deposits ask for nothing. No file, no scan, no selfie: the money goes in and the games open. If topping up is all you came for today, the rest of this page can wait.
The request appears on the way out. Webopedia and Cryptogambler, both of which went through the cashier, name the same four triggers: the first withdrawal on the account, a payout large enough to stand out, a change of the payment method, and activity the casino reads as suspicious. Respin reports requests landing on modest sums as well, so treat those four as a floor.
A request is a pause, and telling it apart from a refusal decides what you write to the chat. The withdrawal stays in the cashier while the check runs and continues on its own afterwards. A refusal looks different and comes with its own cause: the turnover on the deposit, a method limit, a bonus still in wagering. Withdrawal limits and refusal reasons sort that second group out.
One thing the casino never promises is that the check happens once. Nothing in the rules closes your account to further questions: a new payment method, a bigger sum or a long gap in play can bring the same form back. The second round is shorter, because the identity file is already on record, and keeping that photo somewhere you can find it is the whole preparation. Nobody warns you about the second round in advance.
Which 1xSlots documents pass on the first try
Three kinds of file, and two of them travel together. For a withdrawal of bonus winnings, which is the route almost everyone on this guide is taking, the rules name the set outright: a photo identity document plus a proof of residence, both uploaded. The third file, proof of the payment method, is asked for separately. So the two named in the rules are worth having ready before the request, and the third can wait for the chat to name it.
The identity document comes first. A passport page or a national ID card, photographed with all four corners inside the frame, every line readable, no flash across the data. Daylight and a flat surface beat any phone held at arm length above a lamp.
Proof of address is the second, and it goes stale. A utility bill or a bank statement carrying your name and the address from your profile qualifies, and Webopedia and Cryptogambler both put the limit at a document issued within 90 days. The gas bill from last winter will not do.
Proof of the payment method is the third: a screenshot of the wallet, or, where the deposit came by card, a photo of the front and the back of that card with the security code covered. It concerns the method you deposited with, because the money goes back the way it came.
And the name decides everything. The name on the document, the name in the profile and the name on the card have to match letter for letter, one spelling, one surname across all three. That is the rejection no camera can fix, and the one that takes the longest to undo, because the profile has to be corrected before the file is worth resending.
What the rules leave open, they leave open loudly. There is no published list for any particular country, no selfie requirement written down, and no amount above which the check switches on. What the rules do name is the choice of identity document: an identity card, a passport or a driving licence, any of the three. Webopedia and Cryptogambler do not close those gaps either. So the working rule is simple: send the identity document, and add the second file when the chat names it.
| What you upload | When it is asked for | Our view |
|---|---|---|
| Identity document | Every time, it opens the check | Passport page or national ID, four corners in frame, no glare across the data |
| Proof of address | On request, usually with a larger payout | Utility bill or bank statement issued within 90 days, with the name and address from the profile |
| Proof of payment method | When the method is new or has changed | Wallet screenshot, or a card photo with the middle digits covered |
Four steps from the upload form to a closed check
Nothing in this list takes longer than photographing a passport properly, which is the step people rush.
- 1Open the verification form in the account settingsSign in, open the profile and find the verification section. One form covers all of it, and it behaves the same in the browser and in the Android app. If it refuses to open at all, the live chat takes the files: the casino names that second door itself, so nobody is improvising.
- 2Upload the identity documentThe photo page with all four corners inside the frame, in daylight, without flash. Check the shot on screen before sending: the issue date and the number should read at normal size.
- 3Add address and payment proof only when askedA recent bill or statement for the address, a wallet screenshot or a card photo for the method. Files nobody requested sit in the queue and add nothing to the pace.
- 4Wait for the verdict in the chat and resend a rejected fileThe answer comes back through the chat. If a file bounced, ask there what failed in it and upload the replacement through the same form: a new upload overwrites the old scan, and there is nothing to delete first.
How long 1xSlots verification takes, and the big number
Up to 72 hours. The rules say it twice, once in the identity section and once where they cover a payout put on hold, and both times with the same condition attached: the count begins when a complete set of documents reaches the casino. A set with a file missing begins nothing at all. So the number that decides your evening is partly yours, and it is the speed of the third upload.
Honestly, that big number frightens people more than it has earned here. It was written for payment disputes, and it gets read by everyone with a passport photo on their phone.
A check that has run past the short term in silence is the moment to open the chat, and the question worth asking is which file is holding it.
What shortens the wait is dull and it works. A passport sitting in the account before the first withdrawal request, so the check and the payout stop queuing behind each other. One payment method in and out, because every extra method is another confirmation and another reason to look closer. A full name with no initials and no shortened forms. After that the form leaves your hands, and no source describes any way to hurry the casino along.
When the check closes, a second clock starts: the payout itself. AskGamblers and Cryptogambler measure the casino side of a request at 24 hours or less, and the casino's own rules allow it up to 7 business days depending on the method, before the payment provider adds its own time on top; and how long the payout takes after the check breaks that down by method. If the documents are approved and the money still stands still, look past the documents: the status of the request holds the answer, and the chat can read it out.
The scan came back: what was wrong with it
The annoying part is the silence. You send everything, the file bounces, and the message explains nothing.
The vocabulary of a rejection is short. A cropped or washed-out scan: a corner past the edge of the frame, a thumb over the issue date, a flash lying across the photograph. A name that disagrees with the profile: a shortened form, a different transliteration, a maiden surname on one of the papers. An expired document, which is checked first and comes back whatever the camera did.
Which of the three is yours, the chat will say. Ask narrowly, one question: which file was refused and what has to change in it. The chat runs 24/7 in 6 languages, and a narrow question gets a narrow answer on the first reply. If the file is heavy or the window keeps dropping, live chat and email compares both doors and says which one takes attachments.
Two branches lead away from here, and they are worth naming before you spend an evening on the wrong one. If the account itself was closed after the refusal, the subject has changed: a blocked account runs on different rules and needs different words in the message. If the account is fine and the name is the problem, correct the profile first and resend afterwards, because a file that contradicts the profile will bounce again no matter how well it is photographed.
Five more questions about the check
Do I have to verify before the first deposit?
No. Money goes in without a single file. The request belongs to the other direction: a first payout, a large one, a change of payment method, or activity the casino reads as odd. Respin adds a fifth trigger it kept running into, a request on a modest sum, so treat the upload as something to clear early.
How long does the check take?
Up to 72 hours, counted from the moment a complete set of documents reaches the casino. The 180 days Webopedia and Cryptogambler quote come from the deposits section and cover a check on your payments through the payment system, which the casino opens at its own discretion and which is a different procedure entirely. Both lines stand in sections the English rules page keeps folded, so we read them in the Spanish and Indonesian editions. The answer itself arrives in the chat.
Which photo gets rejected?
A corner cut off, a flash burn across the data, an expired document, or a name spelled differently from the profile. The rejection itself may carry no reason, so ask the chat which file failed and what to change in it. A replacement is simply a new upload through the same form, and it overwrites the old scan.
Does crypto skip verification?
Nothing in the rules exempts a coin account from the identity check. Crypto changes the speed and the fee, 4% when the money leaves a fiat account as coin, and the document request stands either way.
Where do I send the files?
Through the verification form in the account settings; it works the same in the browser and in the Android app. If the form refuses to open, the live chat is the second door, open 24/7 in 6 languages, and support@1xslot.com takes attachments when the chat cannot.